Inbound Hotel Reservations Supervisor Jobs - New York, NY - GTA USA: "Regularly checking central e-mails and distributing tasks accordingly to staff
· Ensuring all emails are replied to in a timely manner and appropriately
· Checking daily work load and monitor work pace of staff.
· Checking central help desk regularly and take action as needed
· Checking prepayment forms for assigned area
· Performing hotel reservation functions restricted to non-supervisors
· Ensuring proper follow-ups on all help desks and assist team as needed.
· Creating dummy bookings to hold space for black-outs and monitor related cancellations"
